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John Sherman demonstrates that effective and credible grievance mechanisms can resolve community conflicts before they generate real costs for businesses. Read the full article to learn about the climate for rights-compatible solutions.
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Featured Case Story
Tintaya ‘Mesa de Diàlogo’ – Dialogue Table, Peru
In 2004 an Agreement was signed by all stakeholders to maintain the Dialogue Table as a permanent mechanism through which solutions to any conflict or problems will be sought. Xstrata, the current owner of the mine, remains committed to the Dialogue Table. Sub-groups, or Commissions, were established under the Dialogue Table to focus on specific issues relating to land, sustainable development, human rights abuses and the environment. Each of the Commissions is comprised of delegates from communities affected by the mine, company representatives and members of NGOs who assist with the negotiation and discussion process.
