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Mechanisms
Need information on where to go for solutions to your dispute? Want to learn more about the existing mechanisms for handling business-related disputes?
The ‘mechanisms’ listed on BASESwiki are structured processes that address disputes between businesses and individuals or communities. Mechanisms are organized into four categories: Global, Regional, National, and Local. Use this section to find out how they work and who can use them.
Case Stories
Looking for stories of past dispute resolution processes and their outcomes?
Or, would you like to read more about how grievances and disputes between businesses and their stakeholders in society are being addressed, the kinds of processes being used in different situations or how new processes are developed and why?
Country Info
Are you a company trying to understand how dispute resolution works in a specific country, or a community looking to understand your options when you have a grievance?
The country pages provide information on the political, regulatory, institutional and cultural contexts that influence dispute resolution processes in different countries around the world.
Resources
Do you need practical assistance in creating or improving a mechanism? Are you looking to understand more about a particular model of mechanism, and read analysis of how it has worked in practice?
BASESWiki houses a variety of resources, including guidance/tools and research, to help you understand different approaches or develop your own solutions.
Assistance
Need help with a dispute or in creating or improving a complaints mechanism?
Search the BASES community for people that can help!
