Principles for Rights-Compatible Grievance Mechanisms, Caroline Rees, Corporate Social Responsibility Initiative, Harvard Kennedy School, 2008
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| Full Title: | Principles for Rights-Compatible Grievance Mechanisms: A Guidance Tool for Companies and Their Stakeholders |
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Author(s)
- Caroline Rees
Publisher
Corporate Social Responsibility Initiative, Harvard Kennedy School
Year Published
2008
Relevance to particular mechanisms
Summary
An effective grievance mechanism is an essential addition for any responsible company to its tools for monitoring, auditing and stakeholder engagement. But what exactly makes a grievance mechanism effective? This guidance aims to help answer that question. It provides a tool for companies and their local stakeholders jointly to devise rights-compatible, effective grievance mechanisms that maximise the opportunities to achieve sustainable solutions to disputes. A rights-compatible mechanism integrates human rights norms and standards into its processes and is based on principles of non-discrimination, equity, accountability, empowerment and participation. It can deal with most kinds of grievances (bar those raising criminal liability), including – but by no means limited to – those that reflect substantive human/labour rights concerns. Ensuring it is rights-compatible in both its process and outcomes is vital to the mechanism’s credibility and legitimacy, both locally and internationally, as well as to its potential success in practice.
Click here for the full Guidance Tool:http://baseswiki.org/w/images/en/f/fd/Principles.pdf
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